Privacy Policy

Warmth Wagon (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.warmthwagon.com], use our services, or make a purchase.

By accessing our site or using our services, you agree to the terms of this Privacy Policy.

a) Personal Information:

When you make a purchase or register on our site, we may collect:

Full Name
Email Address
Phone Number
Shipping & Billing Address
Payment Information (processed securely via third-party gateways)

b) Non-Personal Information:

We may automatically collect certain data such as:

Pages visited
Time spent on site
Referral source

2. HOW WE USE YOUR INFORMATION

We use the collected information to:

Process and fulfill your orders
Communicate order updates and respond to queries
Improve our products, services, and website experience
Send occasional newsletters or promotional offers (only if you opt-in)
Prevent fraudulent activities and ensure website security

3. SHARING YOUR INFORMATION

We do not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted third parties only for the following purposes:

Payment processing (e.g., Razorpay, Stripe)
Shipping & logistics partners
Website hosting and analytics providers (e.g., Google Analytics)

These third parties are obligated to protect your data and only use it for the purpose it was shared.

4. COOKIES & TRACKING TECHNOLOGIES

Our website uses cookies to enhance your browsing experience and gather insights such as:

Remembering your cart contents
Understanding user behavior for analytics
Improving performance and personalization

You can manage or disable cookies via your browser settings.

5. YOUR RIGHTS

You have the right to:

Access, update, or delete your personal information
Opt-out of marketing communications at any time
Request information on how your data is processed

To exercise these rights, please email us at: support@warmthwagon.com

6. DATA SECURITY

We implement industry-standard security measures to protect your personal data. All payment transactions are encrypted and processed via secure third-party gateways.

Despite our efforts, no online transmission is 100% secure. We encourage you to protect your account credentials and report any suspicious activity.

7. CHILDREN’S PRIVACY

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children without parental consent.

8. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Changes will be reflected on this page with a revised effective date. Continued use of our website implies acceptance of the updated terms.

9. CONTACT US

If you have any questions, concerns, or requests related to this Privacy Policy, feel free to contact us at:

Warmth Wagon
Email: support@warmthwagon.com
Phone: +91 89103 11699